Category: Quick Thoughts
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Never lose a customer again
I’m a simple man who loves books. Fiction. Non-fiction. Biographies (my fav). There’s something magical about curling up with a good book on a comfortable sofa and having your dog passed out next to you. But there is a type of books that I loathe: business books. They’re great if you want regurgitated platitudes and…
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It’s not money that corrupts…
One of the best pieces of advice I got was a quasi-throwaway comment by John Berardi: “It’s not money that corrupts, it’s friendships.” It’s why I’ve worked so hard in ensuring Examine.com, SJO.com, and everything I do is generally neutral/Swizterland-like. It allows me freedom to be honest whenever I need to be. “Owing” someone is…
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Your reputation often precedes you
I added someone on FB yesterday and then messaged her (because you know, always say hi). The value of a strong reputation… right?
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The power of words – EARN vs MAKE
I had an interesting little convo with someone on the SJO fam on “make” vs “earn.” Words are powerful. Saying you’ve earned something is far more empowering than saying you’ve made something. There’s also far more ownership when you “earn.” Similar to using policy vs rule, use earn instead of make.
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Age is one of the best heuristics
My baseline for people giving advice: If you’re not at least 26-27, I am immediately suspicious. I mean hell, your brain is still developing until that age. Wisdom comes as youth recedes. + I wrote something like this a few years, and whew did people get upset. But the best part is if I’ve never…